340B and You: Operational Challenges in 2018 featuring Lisa Tonkinson [Recorded Broadcast]

This past week’s Appeals Academy “Finally Friday” broadcast addressed the major changes recently published by CMS in the CY2018 OPPS Final Rule: the changes to the 340B Drug Program. Lisa Tonkinson, e4 Sr. Consultant, joined the program to discuss recommendations for dealing with changes from a practical, operational point of view.

View the Appeal Academy broadcast and access supporting handouts including slides, tips, reports, overviews and more here: http://appealacademy.com/this-week-on-finallyfriday/#handoutlink

Need assistance? e4’s team of revenue cycle experts use innovative tools and methodologies to help our clients complete projects, optimize metrics, and adapt quickly to change. Learn more here and contact info@e4-services.com.

e4 Holds Client Appreciation Event during AHIMA

On Tuesday, Oct. 10, e4 hosted a VIP Rooftop Cocktail Party for clients and colleagues at the Target Terrace at LA Live in Los Angeles. Guests enjoyed Wolfgang Puck hor d’oeuvres and incredible 180 degree views of Downtown LA and the Hollywood sign before heading the the AHIMA Appreciation Celebration. We’d like to thank all of our guests for sharing time with us during AHIMA! See below for pictures.

[WEBINAR Recording] Dollars & Sense: Creating an Effective Financial Partnership with Your Patients

Watch as Lisa Tonkinson, CMRP, e4 Senior Consultant, Aliina Hopkins, Managing Director, The Advisory Board, and Sandra Wolfskill, FHFMA, Director, Healthcare Finance Policy/Revenue Cycle MAP, HFMA share valuable information on improving your patient financial engagement strategy. This recorded webinar was sponsored by HIMSS and HFMA. Click here to view the webinar. (Please note that you must be a registered HFMA member to view the recording)

Overview:  Changing payment models and increased patient financial responsibility are wreaking havoc on the bottom line of healthcare providers across the spectrum, making it more important than ever that providers be able to depend on payment of the patient’s portion of their bill in a timely manner.  Increasing your ability to collect depends on being able to accurately predict what the patient’s portion of the bill will be and providing appropriate financial assistance at the right place and time.  But what does that mean, exactly?  Join us for a better understanding of the technology, business processes and partnerships necessary to successfully execute this portion of your patient engagement strategy.

e4 Selected by St. Joseph’s Healthcare System to Provide Cerner Millennium® EHR Program Management

Powered by e4’s LEAN Program Management Tools and e4’s LEAN Engineering Playbook for Cerner Millennium® (Download PDF version)

WEST CHESTER, PA. and PATERSON, NJ August 28, 2017 e4, a leading national provider of healthcare consulting and professional services, announces that it has been selected to provide professional services and support for the implementation of Cerner Millennium® electronic health record in St. Joseph’s Healthcare System, based in Paterson, NJ. This implementation will provide one chart, one record, and one system for patients receiving care within St. Joseph’s, supporting the world-class health organization’s mission, vision and core values.

To optimize the efficiency of the implementation, St. Joseph’s will utilize e4’s LEAN Engineering® software and methods – a constantly-evolving compendium of content, knowledge, and LEAN tools and tactics that accelerate complex programs and eliminate waste to reduce overall expenses. The e4 LEAN Engineering Playbook for Cerner Millennium® has been enhanced through multiple successful Cerner Millennium®, Epic, and Cerner Soarian conversion engagements e4 has driven.

“Our obsession with perfecting the science of program and change management using e4 LEAN Engineering® techniques applies directly to complex Electronic Medical Record projects such as the one St. Joseph’s has undertaken. We will ‘engineer’ the program in a way that reduces overall time and effort using LEAN thinking throughout,” said Niall Doherty, Cofounder and President of e4. “We will also be utilizing our proprietary Program and Change Management and Analytics software (e4caster) to ensure our LEAN Engineering playbooks are comprehensively executed with full transparency and accountability.”

St. Joseph’s is embarking on an era of technology-enabled health care in which patients, their families and the health care team will more easily connect. “Migrating to Cerner Millennium® represents a new milestone as we use digital healthcare technology to transform the delivery of care across the continuum,” said Linda Reed, Chief Information Officer, St. Joseph’s Healthcare System. “We look forward to using e4’s LEAN Engineering tools, tactics and complex change management expertise to achieve our migration and implementation goals to ensure a smooth transition for all employees, patients, caregivers and providers.”

About e4

e4 is a leading national healthcare consulting and professional services company providing Revenue Cycle, HIM, CDI, Clinical Optimization and IT solutions. e4 also develops software to enhance its services offerings.

About St. Joseph’s Healthcare System

St. Josephs’ Healthcare System is a world-class hospital and healthcare network supported by leading and renowned physicians, nurses and care teams. The Health System operates a full continuum of care, including a regional tertiary care medical center, a state-designated children’s hospital, an acute care hospital, rehabilitation and long-term facilities, and comprehensive home care. U.S. News & World Report recognized St. Joseph’s as a Best Hospital in the New York Metropolitan Area and amlacong the Top 10 Hospitals in the State of New Jersey for 2016-2017. St. Joseph’s Regional Medical Center is a four time recipient of the Magnet Award for Nursing Excellence and was awarded the prestigious 2016 Lantern Award™ by the Emergency Nurses Association, one of only 11 hospitals selected nationwide.

MEDIA CONTACTS:

Michael Weekley
215.584.6754
mweekley@e4-services.com

Pam Garretson
973.754.4504
garretsonp@sjhmc.org

Get to know e4: eMPI Services

e4 distinguishes itself with a unique ability to not only lead and correct eMPI issues, but also to assist in identifying and solving the underlying causes of further DMRN creations. Watch the video below to learn more about our approach.

 

Download our e4 eMPI Services Fact Sheet.

*Cost of duplicate source: Healthcare Financial Management Duplicate Records Compromise EHR Investment, Healthcare Financial Management, August 2009.
*Duplicate rate percentage estimate source: MPI Clean Up: It’s a Must!, American Health Information Management Association, 2009.

 

Get to know e4: HIM Metrics Reporting Dashboard

Got HIM reporting fatigue? As HIM roles continue to evolve, it’s becoming more and more important to track your most important HIM metrics, however many healthcare organizations struggle with presenting this data effectively. Our dashboard pulls information from disparate system reports and presents it in a clean, easy to understand manner that helps you improve HIM productivity.

 

Take your HIM program to the next level. Learn how our unique, effective approach is positively impacting leading healthcare systems right now. Contact e4 today to learn more.

Get to know e4: CDI KPI Reporting

Could you be doing more to mitigate future penalty risk and maximize your reimbursement? Learn how e4caster CDI KPI Reporting integrates disparate system reports to provide you with one central location to track metrics and analyze trends, saving you time and the organization money.

 

Take your CDI program to the next level. Learn how our unique, effective approach is positively impacting leading healthcare systems right now. Contact e4 today to learn more.

Revenue Cycle Basics with Lisa Tonkinson [Web Series]

View the entire 7 Part Series on Revenue Cycle Basics, brought to you by Lisa Tonkinson, e4 Sr. Consultant. These short education sessions document various aspects of the revenue cycle and how it impacts supply chain. The series details how disconnects between the charge master and item master can negatively affect charge services and revenue capture. This web series was produced by The Association for Healthcare Resource & Materials Management (AHRMM), the premier association for healthcare supply chain professionals. Learn more about AHRMM.

Once you view the series, consider how e4 may be able to help positively impact your revenue cycle. Our team of revenue cycle experts use innovative tools and methodologies to help our clients complete projects, optimize metrics, and adapt quickly to change. Learn more here and contact info@e4-services.com.

AHRMM: 7 Part Series on Revenue Cycle Basics

Part 1: Components and Terminology 101

Part 2: Components and Terminology 201

Part 3: Methodologies

Part 4: Challenges with Charge Capture 101

Part 5: Challenges with Charge Capture 201

Part 6: Complexities of the Charge Capture Process

Part 7: Common Mistakes & Solutions of Charge Capture

Tara Rogers presents “Reduction of Readmissions with Collaboration of Coding and CDI”

e4’s Tara Rogers, BSN, RN, CCD recently presented “Reduction of Readmissions with Collaboration of Coding and CDI” at the PHIMA Annual Meeting. This session highlighted how a Hospital Readmission Reduction Program (HRRP) can positively impact the outcome of the hospital Readmission Adjustment Factor.

Interested in learning more? Read our case study about our Readmission Audit and Education Program, then contact info@e4-services.com.