I share the following message on behalf of our entire Company Executive Leadership Team and Ownership…
As a company dedicated to supporting hospitals and health care organizations, we are seeing first-hand the challenges and pressures that the current COVID-19 pandemic are placing on our clients and colleagues. These are unprecedented times, and we are seeing those organizations respond and react in amazing ways – for the benefit of our communities and nation.
Like all companies, our leadership is focused on this situation. Our management and staff are responding to our clients’ needs, as they continue to react and respond to the changing circumstances.
Our e4 team is comprised of hundreds of professionals who have dedicated their careers toward the improvement of healthcare delivery and operations, with particular focus on the effective utilization of technology and systems to enable and improve the underlying workflows. Healthcare delivery and those workflows are now being be challenged in unforeseen ways.
Our company provides services and lives by lean principles, which will help us and our clients over the long haul. We are financially healthy and will be able to remain side-by-side with our client partners, helping them through this period. We have also taken steps to ensure that the safety of our team members, colleagues and communities remains our top priority.
We operate many of our services effectively as a remote US-based personnel company – across all of our practices including Coding, CDI, HIM, IT, Clinicals, and Revenue Cycle. Our team members are effective in ensuring our value-added services to our clients continue regardless of where they are stationed. As the nation increasingly moves towards “sheltering in place,” our team members remain safe and positioned to maintain as much normalcy for our clients as possible.
Now is the time to ensure our valued client partners know we remain by their side, ready to step in and assist them in any ways possible so that they can continue to prepare for and weather this current storm.
Take it from Steven Goriah, VP of IT and CIO at Westchester Medical Center: “In just six months, we worked with e4 to revolutionize our PMO. Now it’s lean, effective, and speaks simply to the executive decision makers.”
e4 will demonstrate the LEAN Engineered Healthcare PMO at Booth #706. Located immediately outside Lobby A, and adjacent to the Taxi & Rideshare, our location is easily accessible on your way in and out of the convention center.
This session will highlight challenges that a healthcare organization may face when implementing a new strategy or technology. Our operational change management experts will explain how OCM can ensure that the right resources and processes are in place to effectively transition to the desired future state at a planned pace. Attendees will learn best practices around:
Anticipating and addressing potential impacts of and resistance to the change
Effective planning and guidance strategies around the change
Sustaining the new ways of working for continuous improvement
This presentation is part of Top Health Information Management Trends in 2020, A four-part webinar series focused on helping move your HIM Department forward into the new year.
With the financial investment that accompanies the deployment of EHR software (such as Epic or Cerner), proper planning, coordination and testing is critical to mitigate hardware and device issues at go-live that can impact both end users and patients. A Technical Dress Rehearsal can greatly reduce the number of device related issues encountered during a go live, and help ensure patient care is not impacted by delays in specimen collection, label printing and other critical device needs. A well-run TDR event will ensure that come go-live, hardware issues will be minimal and everyone can focus on patient care and resolving workflow issues.
e4 recently partnered with Wentworth-Douglass Hospital (WDH) to execute a successful TDR.
This case study examines:
Considerations for engaging a partner for TDR support and coordination
Want to learn more about e4’s approach? Contact e4 to schedule a complimentary Technical Dress Rehearsal – Lessons Learned Presentation, where we will dive deeper into the mission-critical factors that can set you on a path to TDR success.
Duplicate medical records can have costly financial implications, while also posing a significant threat to patient safety.
Take control of your eMPI! Join us next Wednesday, January 8th from 3:00 – 4:00pm EST, as Todd Goughnour, MBA, RHIA, HIM Practice Director, e4, and Vince Vitali, CHCIO, FCHIME, FHIMSS, VP Strategy & Business Development, NextGate, will discuss helpful strategies for remediating and maintaining your eMPI.
As the health information industry grows, it is increasingly being targeted by new applications and technologies to improve the quality of patient care and to increase both the efficiency and efficacy of health systems.
To succeed in the new decade, HIM professionals need to stay up-to-date on the changes that are occurring in the field, including the latest developments and trends.
Join us every Wednesday throughout the month of January, as we will share the top movement and direction changes that HIM experts can expect to appear and gain momentum in 2020. Click here to register.
Best Practices for Remediating &
Maintaining Your eMPI: Wednesday, January 8th | 3:00 – 4:00pm
Release of Information: Can You Afford to
Ignore Industry Change?: Wednesday, January 15th | 3:00 – 4:00pm
Maximizing Your HIT Investments with
Organizational Change Management: Wednesday, January 22nd | 3:00 – 4:00pm
Mergers & Acquisitions: How Your Health
System Can Better Manage Network Consolidation: Wednesday, January 29th |
3:00 – 4:00pm
The Philadelphia CIO Leadership Association (PhillyCIO) announced the winners of the 2019 CIO of the Year® ORBIE® Awards during a breakfast reception which took place on October 18 at Philadelphia Marriott Downtown. e4 provided support for the awards as a proud Bronze sponsor.
The awards recognized chief information officers from six categories, including Leadership, Global, Large Enterprise, Enterprise, Corporate and Healthcare. e4 wishes to congratulate Tom Gordon, SVP & CIO at Virtua Health for being recognized as Philly Healthcare CIO of the Year, and congratulates all of the healthcare finalists on this well-deserved recognition.
e4 hosted a reception on October 8th at the College Basketball Experience at the National Collegiate Basketball Hall of Fame, located in the famous downtown Kansas City Power and Light District. More than 120 attendees from 30+ organizations enjoyed food, spirits, and games, including full access to the College Basketball Hall of Fame!
Attendees were able to network with colleagues, win door prizes, and also learn about e4’s full suite of Cerner solutions. It was a truly special, fun-filled evening!
Healthcare Innovation, a leading publication focusing on innovation in health IT, has recognized e4 as the 2019 Vendor Solution Provider Winner for Revenue Cycle Management. The national Healthcare Innovation Innovator Awards Program recognizes leadership teams from hospitals, physician groups, clinics, integrated health systems, payers, HIEs, ACOs, and other healthcare organizations that have effectively deployed information technology in order to improve clinical, administrative, financial, or organizational performance.
Background: During the conversion and post go-live timeframe, there is inevitably a large number of “edits” that must be worked by an individual to move an encounter to the billing state of the revenue cycle process. Many facilities struggle with the volume of encounters that need moved to the billing state of the revenue cycle process. Furthermore, the education required to quickly resolve these encounters takes time and effort. e4 has developed an innovative edit resolution workflow that is not only aimed at resolving the edits, but also at training and educating the client’s staff to be self-proficient within 30-60 days from process implementation.