Cerner Implementation Services

Cerner Dashboard e4 - e4caster

e4 employs proprietary tools and methods to drive Cerner implementation projects efficiently. We deliver transparency, timeliness and accountability for Cerner net new and extension initiatives.

e4 provides insight into the functionality of all charge interfaces, all charge generation points, core revenue cycle workflows, claim rules, claim edits, and 3rd party solution functionality. Our charge auditing validates charge content against Revenue and Usage within the legacy system, providing a report of any gaps in future state design compared to existing activity.

1. Program Management Architecture and Leadership: Comprehensive, efficient, and aligned to Cerner’s methodology, we leverage program management best practices (our LEAN Engineering Playbook) and utilize e4’s Program Management & Metrics Dashboard (e4caster™).

  • Program Architecture, Deployment and Management (Program Director/PM’s)
  • LEAN Program Governance Structure Establishment
  • Executive Bootcamp, Team Lead Bootcamp, SWAT Team

2. High Impact KPI Protection Services & Design Audit Team: Designed to ensure that program tactics, work sessions and designs are optimal and protect the financial interests of the organization. Package includes e4 tools and leverages Cerner tools where available.

  • Clinically Driven Revenue Cycle Bootcamp, Work Session/Kaizen to Build a KPI Protection Blueprint
  • Design Review: Workflows, DCW’s, Design Decisions, Education Content
  • Revenue and Charges Design Audits – Including Cross Walks to Revenue and Usage Data
  • Executive KPI Dashboard and Operational KPI Tracker

3. Testing Office Leadership and Staffing: Proven and repeatable testing services, managed through e4caster™ dashboard, provide unparalleled visibility into go-live readiness.

  • Testing Office Architecture, Testing Directors, Managers and Coordinators
  • Testing Readiness Scorecards, Reporting and Briefings, Roadmap & Timeline, Resource Plan
  • Cost Confidence Modeling (Balance Testing Comprehensiveness and Costs)
  • Design and Manage Effective Integrated and Claims Testing Events

4. eMPI Cleanup: Unique strategies to not only identify and remediate eMPI issues, but to also solve the underlying cause of duplicate creations.

  • Duplicate Identification and Cleanup Services and Productivity Tracking Dashboards
  • Duplicate Avoidance Best Practice Process Development and Application

5. Cerner Staffing: Expert specialists to fill in for team and staffing gaps.

  • Revenue Cycle, EMR and Allied Health/Ancillaries
  • Integration Architects, Subject Matter Experts, Project Managers, Program Directors,
    Testing Coordinators, Testing Directors, Workflow Designers, KPI Protection Experts

Additional Cerner Services Provided:

ServiceSolution Overview
TDR and Technology SWAT TeamsUtilizing e4 for TDR coordination will ensure that come go-live, hardware issues are minimal and everyone can focus on patient care and resolving workflow issues.
eMPI Remediatione4 will not only lead and correct the eMPI issues, but also to assist in identifying and solving the underlying causes of further DMRN creations.
Managed ServicesRealize substantial cost and time saving benefits with e4’s leveraged managed support service model.
Cerner Program ManagementComprehensive, efficient, and aligned to Cerner’s methodology, we leverage program management best practices and proprietary program management/metrics dashboards.
Integration ArchitectsAn e4 IA watches over all silos to make informed technical decisions, helping you avoid frustration with end users, save money and ensure stability of your Millennium domain.
Testing Servicese4’s experience, process, tools and people help execute the most efficient and effective testing possible in healthcare, providing unparalleled visibility into go-live readiness.
Upgrade ServicesBy providing hands-on, proactive issue resolution and daily client interaction, e4 provides a cost-effective, tailored and efficient alternative to the traditional upgrade approach.
Application Installse4 provides full end-to-end module (Surginet, PathNet, RadNet, etc.) implementation support, including testing, issue tracking and remediation and education.
Revenue Cycle Operational ReadinessIt is difficult for any organization to implement a new EHR/PAS. e4 has led numerous customers through this transition and understands what it takes to be successful.
Revenue Cycle Cleanupe4 can help train and educate client teams by cleaning up work queues and offering feedback on the root cause of backlogs, improving productivity and financial reporting.
Revenue Cycle Optimization e4 uses proven best practices to monitor and improve your revenue cycle KPIs, enabling your organization to achieve profitability and key metrics.
IT Staffinge4 expert IT specialists include Revenue Cycle, EMR and Allied Health/Ancillaries, IA’s, SME’s, PM’s/PD’s, Testing Directors, Workflow Designers and KPI Protection Experts.
Digital Transformation & ROI Analysise4 provides a broad set of ROI analysis solutions, including Cloud, Desktop, Medical Equipment, Blockchain and Legacy Systems Consolidation.
e4 LEAN Engineering Software & Innovatione4 employs an innovative suite of proprietary software tools that have been refined over time to consistently enhance and accelerate desired outcomes for complex projects.
Millennium CCL/Custom Report Writinge4 provides high-quality, customized reporting solutions for Cerner Millennium. e4 delivers custom reporting more quickly and at a significantly lower cost than traditional methods.

CASE STUDY: LEAN Engineered EHR Conversion Strategies

Lessons Learned from a Successful LEAN Engineered EHR Conversion at Winthrop-University Hospital

Winthrop University Hospital (WUH), a 591-bed university-affiliated medical center and New York State-designated Regional Trauma Center located in Mineola, NY, recently embarked on a Cerner Soarian Big Bang EHR conversion, transitioning to both Cerner Soarian Financials and Cerner Soarian Clinicals. By utilizing a LEAN Governance Model (“DELTA Team”), visibility tools and a commitment to LEAN project management, WUH was able to achieve a successful conversion. This case study highlights several proven strategies that contributed to the success of the project. Download the case study.