e4 employs proprietary tools and methods to drive Epic implementation projects efficiently. We deliver transparency, timeliness, and accountability for net new, extension and Community Connect initiatives.
1. Program and Project Management: Our proprietary blend of methodologies and tools supplement our experienced team members to architect and manage a LEAN and effective program.
- Program Architecture
- LEAN Program Governance
- e4caster™ Dashboard – consolidated view of project plans & tasks, including Epic Orion
- Program Directors and Project Managers
2. Testing Office: Proven and repeatable testing services, managed through e4caster™ dashboard, provide unparalleled visibility into go-live readiness.
- Testing Office Architecture
- Testing Directors, Managers and Coordinators
- Content, Templates and Reporting to Accelerate Test Preparation and Execution
3. Revenue Cycle KPI Assurance Services: Protection of your most important performance indicators before, during and after implementation.
- LEAN Events/Kaizens to map out KPI Protection/Recovery Blueprints
- KPI Dashboards
- Workflow and System Design Reviews
- Charge Audits
- Current and Future State Staffing and Organization Models
4. eMPI Cleanup: Unique strategies to not only identify and remediate eMPI issues, but to also solve the underlying cause of duplicate creations.
Duplicate Identification and Cleanup Services
- Cleanup & Productivity Dashboards
- Best Practice Duplication Avoidance
5. HIM Services: Solutions to streamline processes and amplify your investments, turning your HIM department into a data driven leader.
- Productivity and Staffing Allocation Models
- Tactical Review and Remediation of Workqueues
- Facilitation of Cross Team Collaboration for Issue Resolution
Additional Services Provided:
- Education, Communications
- Change Management Strategy, Design, Planning and Content
- Go-Live ‘At-The-Elbow’ Support Team