With the rise of remote work, many organizations are finding themselves in a position where team members are working remotely without adequate tools to monitor staff productivity. As remote working becomes prolonged, productivity tracking and reporting will become even more critical to management and leadership.
Join Todd Goughnour, MBA, RHIA, e4 HIM Practice Director on Friday, Dec. 11 from noon to 1pm EST, as he demonstrates how leading HIM Departments are improving worker productivity with e4sight®, e4’s simple remote worker productivity software. Todd will share use cases on how departments such HIM, Coding, eMPI, ROI, and more can improve operations with enhanced productivity monitoring and reporting.
Attendees will learn:
How to identify areas for operational improvement
Methods for tracking productivity from both manual and electronic sources
Best practices for remote worker productivity monitoring
Hospitals Using e4sight® for Productivity Gathering, Monitoring, and Reporting
WEST CHESTER, PA. — December 2, 2020 — As the effects of COVID-19 continue to weigh on hospital budgets, healthcare organizations are looking for new and creative ways to improve operations and productivity. e4, a leading national provider of healthcare consulting and professional services, announces that 15 new hospitals have employed e4sight®, e4’s Remote Worker Productivity Tool for HIM and Coding user productivity tracking, optimization and management.
“With the transition to remote work, organizations have been challenged with how to monitor productivity. Unfortunately, most productivity tools are limited in not being able to digest reports from both manual and electronic sources or compare to defined productivity standards.” said Mike Brensinger, RHIA, CPHQ, Co-Founder of e4. “We built e4sight® as a vendor-agnostic tool that can capture productivity data for any work function to provide one clear picture of an entire department’s productivity”.
“We built e4sight® as a vendor-agnostic tool that can capture productivity data for any work function to provide one clear picture of an entire department’s productivity.”
— Mike Brensinger, RHIA, CPHQ, Co-Founder, e4
At Lehigh Valley Health Network, the Release of Information (ROI) team has been able to use e4sight® to drill down into productivity, adjust and track functions to account for all measurable processes, and identify opportunities for operational improvement. “Prior to using e4sight®, we tracked our HIM ROI productivity on spreadsheets that needed manual intervention to aggregate the data,” said Donna Jurado, RHIA, CRIS, HIM Network Manager, Release of Information. “In using spreadsheets, I found it quite difficult to see trends or across the board changes or needs. With e4sight®, the end users in ROI love it because it is so much easier to enter their volumes and times, and they can also see their own productivity over time. As a manager, there is nothing better than being able to see the production of the team as a whole or broken down by person or task. The available graphs and comparisons have helped me to assess staffing needs and really dive into what is taking up staff time. We are learning to increase efficiencies as a result.”
Other facilities are taking advantage of the versatile nature of e4sight® to improve various areas of their operations. One such hospital has implemented e4sight® for HIM Department productivity tracking, using it to track functions in Prep/Scan/QC, Coding, ROI, CDI and Director/Lead tasks in order to gain better insights and make more effective decisions. Another has employed e4sight® to evaluate the productivity of their eMPI remediation team, and utilized the detailed reports to monitor productivity, make necessary improvements, and move the project forward.
With flexible terms and 1-week installation, e4sight® is a perfect solution for healthcare organizations that need a simple, effective solution installed quickly.
About e4: e4 is a leading national healthcare consulting and professional services company providing IT, Revenue Cycle, Clinical Optimization, HIM, CDI, and Coding solutions. e4 also specializes in complex program and change management, and uses LEAN and proprietary engineered software to maximize outcomes and efficiencies. To learn more, visit https://www.e4-services.com
With rapidly evolving market dynamics, impactful regulatory forces and shifting consumer demands, it is more important than ever for healthcare consulting firms to drive value and results for the health systems they serve.
e4 has worked diligently to earn our customers’ trust and become trusted advisors in anticipating and addressing their needs. That’s why e4 is pleased to join other leading companies in being recognized in The Silicon Review’s 50 Most Trustworthy Companies of the Year 2020. The Silicon Review is a prominent online and print community of business & technology executives, including CEOs, CIOs, CTOs, IT VPs and other diverse IT professionals.
e4 has exhibited steady growth over the past 14 years, constantly innovating and developing solutions to serve more than 200 total health systems while maintaining the same ownership and key leadership team, building trust and a reputation for quality work along the way. The greatest driving force in this success is driven by retaining A Player, quality people who deliver results for our customers – many of whom come back to us time and again for solutions.
COVID-19 has dramatically increased the focus on public health.
Join NJ HIMSS on Wednesday, September 23 from noon to 1PM EDT to learn how the pandemic has impacted regional Health Information Exchanges, and the interoperability of them with various healthcare provider stakeholders. Joining the panel discussion will be representatives from the Camden Coalition of Healthcare Providers, OneHealth New Jersey, New Jersey HIIN, and Healthix, the largest public HIE in the nation serving NYC and Long Island.
Solution Bots Incorporate LEAN Methodology and Research-Based Best Practices to Provide Critical Guidance
WEST CHESTER, PA. — August 28, 2020 — e4 announces that, as part of the e4 rapid and continuous innovations process, it has developed six new Healthcare 2.0 Solution Bots to assist healthcare organizations with operational improvement and COVID-19 revenue protection. With COVID-19 continuing to disrupt healthcare, e4, a leading national provider of healthcare consulting and professional services, has deployed 18 different solutions in just four months to support health systems.
“We are continuing to see pressure to do more with less, and organizations have been challenged with keeping up with delayed projects and new COVID-19 regulatory initiatives,” said Niall Doherty, Co-Founder and President of e4. “Our rapid and continuous innovations process has enabled us to create, adapt and deploy these 18 different solutions to help our customers adapt to the pace of this change created by COVID-19 – just another necessity of Healthcare 2.0.”
This round of Solution Bots represents the third release of solutions e4 has brought to the market since May 2020. Now totaling eighteen different offerings, these services have been designed to be quickly deployable to provide immediate assistance to health systems dealing with the impacts of COVID-19. The third round of Bots provide operational improvements for COVID-19 revenue protection, customized remote training, 21st Century Cures Act preparedness and more.
COVID-19 Funding: Compliance Oversight and Audit Readiness
COVID-19 Recoding
Remote and e-Training
21st Century Cures Act – Interoperability & Data Blocking
“The organizations that are able to adapt to change quickly and effectively will be successful,” said Doherty. “By closely studying the healthcare market and incorporating the best practices into our solutions development, we are able to help our clients make this transition more effectively.”
e4 is a leading national healthcare consulting and professional services company providing IT, Revenue Cycle, Clinical Optimization, HIM, CDI, and Coding solutions. e4 also specializes in complex program and change management, and uses LEAN and proprietary engineered software to maximize outcomes and efficiencies.
Solution Bots Can Be Quickly Deployed to Support COVID-19 Revenue Recovery
WEST CHESTER, PA. — June 26, 2020 — e4, a leading national provider of healthcare consulting and professional services, announces that it has developed six additional LEAN Engineering Healthcare 2.0 Solution Bots to assist healthcare organizations with cost reduction and operational improvement.
“COVID-19 has had a devastating impact on hospital finances,” said Niall Doherty, Co-Founder and President of e4. “One method for mitigating these losses is the utilization of LEAN tools and tactics to eliminate waste and improve performance. Our latest round of Bots has been designed to specifically target areas in the healthcare system where significant dollars can be realized, while also improving operations.”
In May 2020, e4 announced the launch of six initial Healthcare 2.0 Solution Bots. These simple, self-contained services can be deployed quickly to provide immediate assistance to health systems dealing with the impacts of COVID-19. This second round of Bots incorporates cutting-edge technology and proven best practices to cut costs without negatively impacting operations or patient care.
“The pressure to find cost savings is increasing for every healthcare organization,” said Doherty. “We recognize our role as a solution provider to the healthcare market, and our team is working tirelessly to provide services that have a rapid bottom line impact for our clients. We truly believe it can always be better, LEANER, faster, simpler and more innovative – and these Solution Bots can be employed to prove it.”
e4 is a leading national healthcare consulting and professional services company providing IT, Revenue Cycle, Clinical Optimization, HIM, CDI, and Coding solutions. e4 also specializes in complex program and change management, and uses LEAN and proprietary engineered software to maximize outcomes and efficiencies.
e4 is proud to announce that Joseph J. Paulus, MBA, CRCR, e4 Director of Business Development, has been elected by the South Carolina HIMSS Membership to become President Elect of the Chapter.
A member of the South Carolina Chapter of HIMSS Board of Directors since 2018, Joseph is Chair of the Communications Committee. Responsibilities and successes include the deployment of a new chapter website, the creation of a detailed yearly calendar of all communication initiatives, overall management of four social media channels, facilitation of mass email reach outs to the chapter members, and various other very important tasks.
Joseph has been with e4 since 2016, primarily focusing on healthcare IT solutions business development in the Southeastern United States.
Please join us in congratulating Joseph on this tremendous accomplishment!
WEST CHESTER, PA. — May 13, 2020 — e4, a leading national provider of healthcare consulting and professional services, announces that it has developed six new LEAN Engineering Healthcare 2.0 Solution Bots to assist healthcare organizations, as part of its “Health, Help and Hurry” initiative.
“COVID-19 has changed healthcare as we know it – forever,” said Niall Doherty, Co-Founder and President of e4. “Where regulatory initiatives such as HIPAA, the Affordable Care Act and MACRA provided lengthy, dedicated timelines for implementation and adoption, COVID-19 has pushed healthcare organizations forward into an environment of perpetual change, with timelines that need to be met within days. With dozens of clients on the frontlines of the pandemic, e4 has had a front seat view into how the pandemic has disrupted the entire healthcare ecosystem, and we quickly mobilized a support plan, called Health, Help and Hurry.”
First, e4 focused on health, for e4
employees and client communities. e4 launched an employee help drive,
jumpstarting a factory to produce masks, and distributing masks, PPE, critical
supplies and meals to hospitals across the country. Next, e4 provided help,
facilitating a series of educational webinars that highlighted valuable
insights from frontline Clinical, IT, Revenue Cycle and HIM experts. The series
helped connect hundreds of healthcare providers with timely, relevant information
and shareable best practices.
Then, e4 began to hurry – as in
the rapid development of new, market-driven solutions that can be delivered
within days. Where traditional services can take months – or even years – to
develop, six brand new solutions were developed within weeks. These Solution Bots
are simple, self-contained, and can be deployed quickly to provide immediate assistance
to health systems dealing with the impacts of COVID-19.
“We’ve spent 15 years listening
carefully and watching the healthcare market evolve, and we can clearly see
that change is now happening at an unprecedented level of speed and scale,”
said Doherty. “With Health, Help and
Hurry as our guiding principles, we built our first six Solution Bots to
address market needs for what we see as Healthcare
2.0, where change is perpetual and rapid innovation is the key. We have six
launched now and the next six are lining up, and we expect this pace to
continue as the new reality of Healthcare
2.0.”
e4sight™ Remote Worker Productivity Tool ● Telehealth Optimization ● Telehelp Patient Help Desk ● Rapid (<1 Day) Process Improvement Work Sessions ● COVID-19 Rapid Reporting ● Physician Practice Reconfiguration
The COVID-19 pandemic has pushed healthcare into unprecedented new territory. As a result, new and innovative solutions are needed to support healthcare organizations.
These LEAN Engineered Healthcare 2.0 Solution “Bots” represent services that provide immediate impact in addressing some of the most pressing issues being faced across the healthcare continuum.
e4’s LEAN Engineering Healthcare Version 2.0 Solution Bots
e4sight™ Remote Productivity Tracking Software: The ONLY Healthcare-Specific Productivity Tool for Remote Workers, including Billing, Coding, ROI, Data Cleanup & Validation, IT and more.
Telehealth Services: Full Telehealth Evaluation, Implementation and Optimization Services
Telehealth Patient Help Desk Services: Comprehensive Help Desk Services to Support Telehealth Programs
Rapid (<1 Day) Process Improvement Work Sessions: Rapidly Brainstorm and Design new Future State and Action Plans – for any problem
Operational Reporting Software Solutions: Custom Reporting Solutions to Support COVID-19 Surge Report Needs
Physician Practice Support Services: Customized Solutions to Improve Operations and Profitability
We’ve made the process of tracking productivity of remote workers easier, by offering deferred payment terms and 1-week installation of e4sight™, the only healthcare-specific productivity tracking software for remote workers: Billing; Coding; ROI; Data Cleanup & Validation; IT; and more. With a fast install and customizability, e4sight is a perfect solution for healthcare organizations that need a simple, effective solution installed quickly.
With the rise of remote work, many healthcare organizations are finding themselves in a position where team members are working remotely without adequate tools to monitor staff productivity. As remote working becomes prolonged, productivity tracking and reporting will become even more critical to management and leadership.
Please visit www.e4-services.com/e4sight to learn more, and be sure to contact e4 to set up a personalized, interactive demo.
