Proven TDR methodology to reduce device-related issues and ensure patient care is not impacted by delays in specimen collection, label printing and other critical device needs.
With the financial investment that accompanies the deployment of EHR software (such as Epic or Cerner), proper planning, coordination and testing is critical to mitigate hardware and device issues at go-live that can impact both end users and patients. Consider the frustration and negative impact on the ability to deliver patient care if end users are unable to complete workflows, print labels, order requirements, scan medications and more. Device failure, namely printing, is often one of the most reported issues during a go-live.
A Technical Dress Rehearsal can greatly reduce the number of device-related issues encountered during a go live, and help ensure patient care is not impacted by delays in specimen collection, label printing and other critical device needs. A well-run TDR event will ensure that come go live, hardware issues are minimal and everyone can focus on patient care and resolving workflow issues.
Three Important Factors to Consider When Planning your Technical Dress Rehearsal:
- Do you have the time to pull this off? With aggressive project timelines, you may not have time to pull off an effective TDR on your own. With thousands of devices and workstations to test, the TDR is a time-intensive initiative.
- Do you have the resources available to devote to the TDR? System migrations are large, complex projects that can put a bandwidth strain on your organization. A dedicated TDR consultant is fully dedicated to the positive outcomes of your program.
- Do you have the expertise needed to execute a successful TDR? Are you doing a TDR for the first time? A seasoned consultancy with a track record of successful TDR events can help mitigate the risk of a flawed TDR for your organization.
At e4, we pride ourselves on the quality of the work that we’ve performed and on the successful outcomes out clients have achieved. Utilizing e4 for TDR coordination will ensure that come go-live, hardware issues are minimal and everyone can focus on patient care and resolving workflow issues.
| Traditional Challenges | The e4 Solution |
|---|---|
| End user dissatisfaction due to inadequate on-site resources | Comprehensive tiered elbow-to-elbow staffing plan based on proven resourcing ratios to ensure proper command center support is allocated. |
| Lack of application knowledge from support resources | e4 will ensure that resources available can expediently diagnose training issues and provide retraining as needed. |
| Client stress from stretched staff bandwidth | e4 can manage every detail of your go-live plan. From sourcing,training and managing the team to ancillary details such as travel, access and accommodations – we will reduce strain on your key team members to allow them to focus on core work needs. |
Ready to take the next step in your evaluation? Request a complimentary TDR proposal today.